← All Supplements
#14 Tier 1Tier 2

"Fix the Email" Activity Resource

View the full lesson →

Goal: This supplement provides real-world examples of unprofessional digital communication that students will revise using the Five Keys to Professional Writing

  • Clear Subject Line
  • Proper Greeting
  • Organized and concise Body
  • Respectful Tone
  • Professional Signature

Students will identify what’s wrong with each email, then rewrite one example using proper structure and tone.

Unprofessional Email Examples

Example 1 — Too Casual

Subject: hey
Body:
hey mr ramos,
i can’t come 2 class tomorrow. can u tell me what i missed?
thanks,
jay

What’s Wrong:

  • Uses texting language (“u,” “2”)
  • No capitalization or punctuation
  • Informal greeting and tone
  • Vague subject line

Example 2 — Demanding Tone

Subject: Need grade change ASAP
Body:
Hi,
I saw that my grade isn’t right. Please fix it before the weekend.
– Jordan

What’s Wrong:

  • Tone is pushy (“Please fix it”)
  • Missing polite request and reason
  • Lacks greeting and closing

Example 3 — Missing Details

Subject: Question
Body:
Hello,
I have a question about the project.
Thanks,
Samantha

What’s Wrong:

  • Vague subject (“Question”)
  • No context for which project
  • Reader can’t answer effectively

Example 4 — Run-On and Unstructured

Subject: project problem
Body:
Hi Mrs. Perez, I tried to upload my project but it wouldn’t go through and then my wifi stopped working and I didn’t know what to do so I emailed you just now can I send it tomorrow morning or do I lose points?
– Alex

What’s Wrong:

  • Run-on sentence
  • Hard to read, no clear structure
  • Needs paragraphing and clarity

Example 5 — Overly Familiar or Inappropriate Tone

Subject: wassup!
Body:
Yo Ms. G,
I forgot to do the assignment lol my bad. Can I get extra time?
peace ✌🏽
– Dre

What’s Wrong:

  • Slang and informal tone (“Yo,” “lol,” “peace”)
  • Lacks professionalism and accountability

Extension Example – Professional Rewrite

Subject: Request for Extension on Project Submission

Body:
Good afternoon, Ms. G,

I had an unexpected issue with my internet last night and wasn’t able to submit my project on time. May I please have permission to turn it in tomorrow morning?

Thank you for your understanding.

Best,
Andre Johnson

Student Task

  • Choose one of the five examples.
  • Identify at least three mistakes using the list above.
  • Rewrite the message professionally.
  • Exchange with a partner for peer feedback before submitting.

Instructor Notes

  • Use this supplement during Guided Work Time in Lesson #14.
  • Encourage humor—students enjoy spotting “what not to do.”
  • For Tier 2, have teams rank which email is most unprofessional and discuss why tone matters most.