| 1. Kick-Off | 2-3 min | Prompt: Display vague message: "Hey can you finish that thing soon?" Ask what's missing. | Highlight need for detail, tone, and professionalism. |
| 2. Core Concepts | 5-7 min | Teach the 5 C's: Clear, Concise, Complete, Courteous, Correct. | Show before/after examples of unclear vs. improved message. |
| 3. Guided Work Time | 12-15 min | Tier 1: Rewrite unclear messages using 5 C's.
Tier 2: Write short professional email requesting help or extension; peer review with 5 C's checklist. | Encourage reading messages aloud for tone and comprehension. |
| 4. Reflection / Exit Ticket | 2-3 min | Prompt: "Which of the 5 C's do you need to work on most?" "How can unclear communication affect your success?" | Review responses to identify areas for class reinforcement. |